Ordering & Accounts

Online Orders

Payments

Customer Account

  • Can I save an item to a wish list?

    Something caught your eye but you’re not ready to buy? You can add it to your saved items list, and come back later when you’re ready to shop. Just look for the ‘Add to saved items’ link on any pro...

    Read More

  • How do I unsubscribe from emails?

    You can change your subscription to our emails at any time. Click the ‘Unsubscribe’ or 'Update Profile' links at the bottom of one of our emails.  This will take you to the preference centre where...

    Read More

  • Can't log into My Account

    If you can't remember your password, just click the Forgotten Password link from the sign in page at the top of the website and you'll be able to choose a new password. Your user name will be your ...

    Read More

  • I forgot my account password or username!

    Please go to My Account and click the 'Forgot My Password' button and we'll email you a link to reset your password. Your username will be your email address. If your email isn't recognised when yo...

    Read More

  • Do I need an account to place an order?

    No, you do not need to register for a account in order to place an order. You can use the 'Guest Checkout' as a casual user.  If you would like to create an account, click HERE.  

    Read More