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I haven't received or can't find my voucher, how can I redeem it?

If you have not received your vouchers please check your junk mail & promotions folders.

Our perks emails are sent from news@e.cottonon.com so adding this email address to your safe senders list may avoid the emails from being blocked in future.

. You can also find your vouchers in the My Account section of the website here: https://cottonon.com/HK/account/

Still can’t find it? Contact Customer Service on coperks@cottonon.com to arrange for your voucher to be re-sent to you.

 
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