Hong Kong Orders

If your order has not arrived after 7 business days please check your tracking details for updates online via https://www.urbanfox.asia/courier-tracking/tracking/ 

Please note: Your order may take significantly longer to arrive if you live in a remote or regional area.

International Orders

If your order has not arrived after 21 business days please check your tracking details for updates online https://www.urbanfox.asia/courier-tracking/tracking/ 

Still needing assistance?

Contact us via the link below, please include your order number and delivery address.